A woman in Portland, Ore., told KIRO7, a television news station in Washington, that her Amazon Echo device had recorded a conversation then shared it with one of her husband’s employees in Seattle. Now, Amazon says it knows what happened: As the woman, identified only as Danielle, chatted away with her husband, the device’s virtual assistant, Alexa, mistakenly heard a series of requests and commands to send the recording as a voice message to one of the husband’s employees. The family had several Echoes in their home, using them to control the heat, lights and security system. Now, Danielle is asking for a refund. “I’m never plugging that device in again,” she told KIRO7. “I can’t trust it.”
— source nytimes.com